Soft-Ex Communications Ltd

Soft-Ex Communications Limited is a technology specialist that turns hybrid communications and collaboration data into actionable intelligence. By connecting siloed voice, video, conferencing and Microsoft 365 usage data, its AI-powered platform delivers rapid, data-driven insights that help enterprises and communications service providers (CSPs) make smarter decisions, improve cost efficiency and meet governance, risk and compliance requirements.

The company's core solutions include the UCC Analyser, which provides detailed analytics for legacy and hybrid environments; the 365 Analyser, which optimises Microsoft licences and reduces consumption costs; the UC Analyser, which uncovers hidden savings across unified communications; and Interactive Billing, a digital billing experience that gives customers full visibility, cuts inbound call-centre traffic and creates a market-differentiating service offering. Soft-Ex's tools also support GDPR compliance, role-based access control and audit-log tracking.

Headquartered in Ireland, Soft-Ex serves a broad client base that spans communications service providers, cloud-solution providers, large enterprises and technology partners. Its focus on speed-to-value and intuitive dashboards enables clients across more than 50 countries to unlock hidden opportunities and turn data into a strategic advantage.