Cortell Technologies Ltd

Cortell Technologies Limited is a Cork-based provider of business phone systems, offering both cloud-based and premises-based solutions. The company supplies NEC phone systems, including the NEC SL2100 and NEC SV9100, as well as IP handsets from Yealink and Fanvil, and legacy systems from older NEC and Nitsuko ranges. Its services cover VOIP, SIP trunking, headsets, cordless phones, and IP and DECT devices. The company offers cloud phone system packages with three tiers: Essential, Business, and Enterprise. The Essential package includes a free landline number, ring groups, voicemail with email delivery, call transfer and forwarding, do not disturb, desktop and mobile apps, auto attendant, and call queues. The Business package adds unlimited calls to Ireland and UK landlines and mobiles, call park, call logs, call recording, and conference features. The Enterprise package includes a live calls wallboard, switchboard-type queue panel, queue callback, CRM integration with click-to-call support for Zoho and Salesforce, and call centre reporting. The company notes that the ISDN and PSTN switch-off is in progress and positions its offerings as preparation for this change.