Kaptius (IRE) Ltd

Kaptius (IRE) Limited is a specialist provider of end‑to‑end ServiceNow solutions, helping organisations accelerate digital transformation and unlock the power of AI on the platform. Drawing on a team of Certified Master Architects and more than 250 ServiceNow certifications, Kaptius delivers rapid, value‑focused implementations across ITSM, ITOM, CSM and HR workflows, while also offering strategic advisory, licence reselling and a fully managed service that can shave up to 40 % off ongoing costs.

The company’s portfolio includes the Kaptius Smart Admin managed‑service package, the MSP360 offering for TPSM optimisation, and a dedicated AI practice that identifies high‑value use cases and brings them to life quickly. With a customer‑centric ethos – “better, faster, more affordably” – Kaptius works with global leaders to modernise, automate and optimise their ServiceNow environments, consistently achieving a 4.89/5 CSAT rating.

Whether you are just exploring ServiceNow, ready to adopt AI, or seeking to maximise the return on an existing investment, Kaptius provides the expertise and hands‑on collaboration needed to turn technology spend into measurable business outcomes.